There's always somebody in the firehouse who says they didn't know.
Didn't know the culture. Didn't know what was expected. Didn't know how to carry themselves in the academy, on the rig, or in the station. And for a long time, that was just accepted as part of the process. You figure it out, or you don't.
I wasn't willing to accept that anymore.
Hey, New Guy! didn't come from one single moment. It came from years of watching people walk into the fire service completely blind and then struggle...